Refund policy

Return & Refund Policy

Last Updated: August 2026

At TekMeFree, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our policy below.

Returns

  • Returns are accepted within 30 days of receiving your order.
  • Items must be unused, in their original condition, and in the original packaging.
  • Some items may not be eligible for return for hygiene or safety reasons (if applicable).

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with clear photos or videos. We will review your request and arrange a replacement or refund where appropriate.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.

Non-Refundable Items

We do not offer refunds for:

  • Items damaged due to misuse.
  • Normal wear and tear.
  • Orders where an incorrect shipping address was provided by the customer.

Return Shipping

If the return is due to our error (damaged or incorrect item), we will cover the return costs where applicable.
For other returns, the customer may be responsible for return shipping costs.

Contact Us

For any return or refund request, please contact:

Email: tekmefreeofficial@gmail.com